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Frequently Asked Questions

How long will my order take?

Due to the fact that each piece of jewellery is custom made, we endeavour to have your jewellery in your hand within 2 - 3 weeks.

Are your gemstones genuine and ethically sourced?

We offer ethical gemstones, responsibly mined and fully traceable coloured gemstones. 

We have a wide range of gemstones including aquamarine, garnet, amethyst, tourmaline, moonstone, tanzanite, citrine, zircon, peridot and topaz.

What if I have would like different gemstones in my ring/s?

You are welcome to contact us directly on kerry@brennalou.com and we can discuss the process and possibility.

What precious metals do you use in your jewellery?

All our jewellery is created in 9ct Rose, Yellow or White Gold.  

Do you take wholesale/trade enquiries?

Yes, we do. Please contact us on kerry@brennalou.com for more information.

Do you take any special requests for your jewellery?

Yes we do, please contact us on kerry@brennalou.com and we will be in touch. Alternatively give us a call on 0844898987.

How do I get my ring size?

Please take a look at tab on ring sizing.  Alternatively you can pop into a local jewellery shop and get your ring sized. Please note that we only work with what you give us, should you need to resize this will be at your cost.

Ultra Feminine and Dainty

Custom Designed Jewellery

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