FREQUENTLY ASKED QUESTIONS
What precious metals do you use in your jewellery?
How long will my order take?
Due to the fact that each piece of jewellery is custom made, we endeavour to have your jewellery in your hand within 3 - 4 weeks (South Africa) and 4 - 5 weeks (UK).
All our jewellery is created in 9ct,14ct or 18ct Rose, Yellow or White Gold.
Are your gemstones genuine and ethically sourced?
We offer ethical gemstones, responsibly mined and fully traceable coloured gemstones.
We have a wide range of gemstones including aquamarine, garnet, amethyst, tourmaline, moonstone, tanzanite, citrine, zircon, peridot and topaz as well as the classic diamonds, emeralds, sapphires and rubies.
Do you take wholesale/trade enquiries?
Yes, we do. Please contact us on kerry@brennalou.com for more information.
What if I have would like different gemstones in my ring/s?
You are welcome to contact us directly on kerry@brennalou.com and we can discuss the process and possibility.
Do you take any special requests for your jewellery?
Yes we do, please contact us on kerry@brennalou.com and we will be in touch. Alternatively give us a call on +27 (0)844898987.